Document Process Outsourcing (DPO) is a specialized area of Business Process Outsourcing involving the outsourcing of document processing to a third-party service provider that is a specialist in that area.

 

Document processing involves the conversion of typed and handwritten text on paper-based & electronic documents

(e.g. scanned image of a document) into electronic information utilizing one of, or a combination of, Intelligent Character Recognition (ICR), Optical Character Recognition (OCR) and experienced Data Entry Clerks.

 

In a DPO scenario, the digitized images along with the captured index data are typically uploaded to a workflow enabled Electronic Document Management System (EDMS).

 

 

PaperPark DPO Platform

The PaperPark DPO software platform is Singapore developed software that has being used by many DPO organizations in Singapore, Malaysia and China. The design concept of the software is to provide:

• Comprehensive System Security

• Flexibility and Fast Deployment & Customize of every DPO Project

• High Operation Efficiency

• EA Compliance

 

The platform is an integrated solution with the following technologies with one single point of system administration:

• Feature Rich Document Imaging & Data Capture Software

• Rule based Document Centric Workflow Engine

• Secured Document Repository

• Highly Configurable Business Intelligent Services for SLA and Production Dashboard & Report